研發部是我公司的技術攻關部門，主要職責包括：開發公司產品、解決技術難題、為公司其它部門的工作 提供技術保證。研發部技術力量強大，員工全部本科及以上學歷，包括多名碩士在內。研發部傳統優良， 曾開發出大量優秀作品，并在鉆研探索中不斷進步。
The Research & Development Department is the department that tackles key technical problems of our company, whose major responsibilities include: develop products of the company, settle technical problems, provide technical guarantee for the work of other departments of the company. The Research & Development Department has a strong technical strength, its employees are all with a bachelor degree or above, including several master degree holders. The Research & Development Department has a good tradition which used to develop a large number of excellent products and continues to make progress in the research and exploration process.
The Technical Department is mainly responsible for designing & constructing websites, compiling software for customers, providing training and overall schemes for customers. Their responsibilities include: analyze customers’ needs, design website/software, work out website/software structure, complete website/software making, test website /software functions, provide training for users, etc according to customers’ needs. The Technical Department adopts advanced website/software design technology and unique and innovative design concept, rationally arranges the layout of website/software information, emphasizes the propaganda function of websites and strengthens the interactive information release so that it is convenient to update and maintain website contents, to unify the propaganda of its brand image, and also convenient for browsers to log onto the internet quickly, trying our best to let customers and people from all walks of life understand, like and be concerned about our customers’ websites.
The Customer Service Department is the base that www.viaioo.com serves its customers. With an objective of creating a perfect enterprise internet service network, the Customer Service Department keeps updating its existent resources without stop and provides the most convenient, perfect service for customers earnestly and sincerely by relying on an advanced customer relationship management (CRM) system, a superior service quality monitoring system and advantages of powerful technologies and hardware.
市場部擔任著產品銷售、宣傳，項目監控，客戶跟蹤服務等職責。市場部擁有著公司年輕高學歷的最前沿隊伍，為公司的發展提供了強勁的動力。市場部依托公司平臺中華企業網(www.viaioo.com)，全心全意的服務于全國乃至全球的客戶。市場部所有員工都本著“誠信 專業 服務至上”為宗旨，服務于市場、服務于客戶。
The Market Department takes charge of sales, propaganda, project monitoring, customer follow-up service, etc. The Market Department has a leading edge team of youth with high academic credentials which provides strong momentum for the development of the company. By relying on the corporate platform i.e. www.viaioo.com and www.public.net.cn, the company serves domestic customers even global customers whole heartedly. All the employees of the Market Department serve the market and customers with an aim of “Honest, Professional and Service First”.
As the bottom support and technical guarantee of the corporate business, the Technology Support Department takes charge of operation management and maintenance of all the servers and application systems of the company and provides technical support to IDC customers and important customers of large-scale groups. The department personnel have a rational structure and exquisite technical strength. Although we have a large number of customers, we can still answer questions, make prompt responses, find fault points and solve problems calmly. We are also willing to share our rich experience and cases with customers. Except solving problems for customers, we also help customers analyze problems and perfect their IT process. We believe and maintain that customers’ satisfaction is not the destination of our service, but a new starting point of our service.
The Agency Department is mainly responsible for the consultancy, management, training and business support of our agents. The Agency Department of www.viaioo.com adopts a channel specialist service system and possesses a batch of professional channel specialist team which can conduct timely communication, learn agents’ needs positively and take correspondent service measures, thus saving a lot of capital and time for our agents. The permanent aim of the Agency Department guarantee is to guarantee the maximum interests of the agents!